The market for artificial intelligence (AI) technologies is flourishing. Beyond the hype and the heightened media attention, the numerous startups and the internet giants racing to acquire them, there is a significant increase in investment and adoption by enterprises. A Narrative Science survey found last year that 38% of enterprises are already using AI, growing to 62% by 2018. Forrester Research predicted a greater than 300% increase in investment in artificial intelligence in 2017 compared with 2016.
The Singularity is a term people use to infuse terror whenever they’re talking about the future of technology. It’s a scary word, because it talks about the moment – impending or not – when computers will finally be smarter than humans, rendering us irrelevant and unnecessary, and ultimately, transforming the way our world works.
The current boom of exponential technologies of today is causing strong disruption in the talent availability landscape, with traditional, more mechanical roles being wiped out and paving way for huge demand for learning and design thinking based skills and professions. The World Economic Forum said in 2016 that 60% of children entering school today will work in jobs that do not yet exist.
Over the years, the influence of AI has spread to almost every aspect of the travel and the hospitality industry. 30% of hospitality businesses use artificial intelligence to augment at least one of their primary sales processes and most customer personalization is done using AI.
Today’s artificial intelligence (AI) revolution has been made possible by the algorithm revolution. The machine learning algorithms researchers have been developing for decades, when cleverly applied to today’s web-scale data sets, can yield surprisingly good forms of intelligence.
AlphaGo caused a stir by defeating 18-time world champion Lee Sedol in Go, a game thought to be impenetrable by AI for another 10 years. AlphaGo’s success is emblematic of a broader trend: An explosion of data and advances in algorithms have made technology smarter than ever before.
For the larger mass of professionals, the words “artificial intelligence,” or AI, often conjure up images of robots, the sorts of robots that might someday take their jobs. But at the enterprise level, AI means something different.