How to bring about a Customer Experience Focused Digital Transformation

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Customer Experience Focused Digital Transformation of business

Gone are the days when implementing digital business used to mean centralization of information and automation of tasks to achieve optimization. The ‘digital’ now refers to a new way of looking at business, a complete transformative approach of the Enterprise Business Model , promising far-reaching effects, and readying the business for a new age of tech-savvy customers and their digital centric lifestyle. Continue reading